R-Health products are manufactured by Carico International (est. 1967) and backed by comprehensive warranty coverage. Our commitment to quality means your investment is protected.
Warranty Coverage by Category
Cookware
Lifetime limited warranty against defects in materials and workmanship under normal household use. Covers warping, handle loosening, and lid fitment issues.
Water Purification Systems
Limited warranty covering manufacturing defects. Warranty periods vary by product; refer to your product documentation for specific terms. Replacement filters and consumable parts are not covered.
Air Purification
Limited warranty on the purification unit. Replacement filters are consumable items and are not covered under warranty.
Sleep Systems
Limited warranty covering manufacturing defects in materials. Normal wear and comfort preferences are not covered. Refer to product-specific documentation for warranty periods.
Cutlery
Lifetime limited warranty against defects in materials and workmanship. Does not cover normal sharpening needs, misuse, or damage from improper care.
Food Storage
Limited warranty against manufacturing defects. Lids, seals, and accessories may have separate warranty terms.
How to File a Warranty Claim
- Contact our support team at [email protected] or call 1-800-R-HEALTH
- Provide your order number, product name, and a description of the issue
- Include photos of the defect when possible
- Our team will review your claim and respond within 3 to 5 business days
What Is Not Covered
- Damage from misuse, abuse, or neglect
- Normal wear and tear
- Cosmetic damage that does not affect functionality
- Damage from unauthorized modifications or repairs
- Commercial use (unless purchased under a wholesale account)
Contact
For warranty questions, reach our support team at [email protected].